About Collections Services
Additional Information Contact
You can return your purchase for up to 14 days from the purchase date.
If you would like to return an item, please contact us for authorization on a return. You will be issued a Return Merchandise Authorization Number (RMA) and instructions on how to send your order back to us. Returns received without an RMA will be sent back to the customer, no exceptions. Your refund will not include shipping charges. Your refund will also not include shipping charges that you may incur when sending merchandise back to us. All return shipping costs are the responsibility of the customer.
The product(s) will be inspected upon receipt. All returns must be in the condition you received them and in the original box and/or packaging (including invoice) for full credit to be issued. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will refund your credit card and send you an email stating that your return is completed. Credits normally take 3-5 business days to appear on your credit card statement.
All sales are final on
products. All alterations should be requested during the final fitting. Additional charges apply to alterations
requested after the product has been completed.
We accept the following
methods of payment:
Credit card payments can be made through the Paypal link
Cash payments (option
available for custom-made clothes only)
No checks accepted
Ground, 5-8 Business days: $9.00
Express, 2 Business days: $17.00
Overnight, orders should be placed before 1p: $27.00